Refund and Returns Policy for Joypariiz Car Accessories

Effective Date: January 4, 2025

Thank you for shopping with Joypariiz Car Accessories. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our Refund and Returns Policy to understand how we handle returns, refunds, and exchanges.

1. General Return Conditions

We accept returns under the following conditions:

  • The item must be returned within 30 days from the date of purchase.
  • The item must be in new, unused condition with all original packaging, tags, and labels attached.
  • You must provide proof of purchase (order number or receipt) with your return.
  • Certain items, such as personalized or final sale products, may not be eligible for return. Please refer to the product description for specific details.

If you wish to return an item, please ensure that it meets the above conditions. Returns that do not meet these criteria will not be accepted.

2. How to Return an Item

To initiate a return, follow these simple steps:

  • Contact Us: Reach out to our customer service team at info@joypariiz.net or call us at (419) 220-4027. Please provide your order number and details of the item you wish to return.

  • Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to send the item back.

  • Ship the Item Back: Pack the item securely in its original packaging, along with any accessories, manuals, and parts. Ship the item back to us at the address below:

    Return Address:
    Joypariiz Car Accessories
    206 La Choy Dr, Archbold, Ohio (OH)
    RA Number: [Your RA number here]

You are responsible for the shipping costs of returning the item unless the return is due to our error (e.g., damaged or incorrect item). We recommend using a trackable shipping service to ensure your return reaches us safely.

3. Refund Process

Once we receive your returned item and inspect it for compliance with our return conditions, we will process your refund. Please note the following:

  • Refund Method: Refunds will be issued to the original method of payment (credit card, PayPal, etc.).
  • Processing Time: Refunds may take up to 7-10 business days to appear in your account, depending on your payment provider.
  • Restocking Fee: In some cases, a restocking fee of up to 15% may apply, particularly for items that are opened or used. This will be deducted from your refund amount.
  • Partial Refunds: If the item is returned in a used or damaged condition, we reserve the right to issue a partial refund based on the condition of the item.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item following the steps outlined above and place a new order for the desired item.

5. Non-Returnable Items

Certain products are non-returnable and non-refundable, including:

  • Personalized or Custom Items: Any items that have been customized or personalized to your specifications.
  • Final Sale Items: Products marked as final sale in the product description or during promotional periods.
  • Opened or Used Electronics: Car Screens, Car Speakers, Dashcams, Projector Lights, or other electronics that have been opened or used are not eligible for return unless they are defective.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately upon receipt. We will arrange for a return, exchange, or refund as per your preference. Please provide clear photos of the damaged item and packaging to help us process your claim quickly.

7. Cancellations

If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once your order is in transit, we will not be able to cancel it, but you may follow the standard return process once the item arrives.

8. Shipping Costs for Returns

In the case of returns due to personal preference (e.g., wrong product ordered), the customer is responsible for the shipping costs to return the product. If the return is a result of an error on our part (wrong or defective product), we will cover the cost of return shipping.

9. Contact Information

If you have any questions or concerns regarding our refund and returns policy, please reach out to our customer service team:

  • Email: info@joypariiz.net
  • Phone: (419) 220-4027
  • Address: 206 La Choy Dr, Archbold, Ohio (OH)

We are committed to ensuring a smooth and hassle-free experience for all our customers. Your satisfaction is our priority, and we are here to assist you throughout the return and refund process.

For more details about our products and services, please visit our website: joypariiz.net